I am trying to start using onedrive to back up my data that I have previously stored on an internal HD. This should force the OneDrive app to open on your Mac (SharePoint uses the OneDrive App) Select the files or folders you wish to sync.Hello. We strongly recommend upgrading to Office 2019 as it fixes many of the problems users commonly experience in Office 2016.Click on Sync button. Work with your company’s administrator to change the applicable Group Policy Object (GPO).Important Update: Microsoft Office 2019 for Mac has now been released. An administrator of your organization has configured a Group Policy setting to prevent onedrive.exe from starting. If you’re also running OneDrive personal, and you click Settings on the Add a Business account dialog box, nothing happens.You can open the Autoupdate app again, and manually check for updates-which should show you the insider channel. It will take a bit to process on the back end. Click Advanced and select the update channel you wish to join. Open the MS Autoupdate app through Spotlight, or you can open an app like Outlook and click Help > Check for Updates. Learn more Download Backup and Sync for Mac Download Backup and Sync for Windows. However, when syncing it says 'OneDrive needs your attention - 1070 sync issues' which all seem to be 'The name contains characters that aren't allowed - please rename the file so we can sync it.'If you’re having problems with Office 2016 for Mac especially Outlook 2016 crashes, Word 2016 crashing or Office 2016 crashing in Sierra, High Sierra or Mojave here’s a comprehensive list of solutions to repair Office 2016 on Mac.Access all of your Google Drive content directly from your Mac or PC, without using up disk space.
![]() ![]() Onedrive Won'T Start Software On AppleThis article starts with Outlook fixes and then moves on to Word so scroll down if it’s just Word 2016 you’re having problems with.The other important thing to note is that Office 2016 for Mac only works with OS X 10.10 Yosemite or higher – it does not work with OS X 10.9 Mavericks or lower so make sure you are definitely running OS X 10.10 Yosemite, OS X 10.11 El Capitan, macOS Sierra 10.12 or macOS 10.13 High Sierra before proceeding. We’ve attempted to address all of the most common Office 2016 for Mac crashes here but if we’ve missed anything, let us know in the comments and we’ll try to help. If you’re having problems with Office 2011 crashing in El Capitan, we also show you how to fix Office El Capitan problems in the 2011 version. Most of the problems Mac Office users have regard various types of Outlook and Word crashes on Mac especially Outlook 2016 crashing on startup or hanging.Microsoft has already issued fixes for some of these via Microsoft AutoUpdate for Mac so we recommend you run that first by opening any Microsoft Office program, going to the Help Menu at the top of the screen and selecting “Check for Updates”.Likewise, Apple has also issued updates for El Capitan users which you can get by opening the Mac App Store and clicking on the Updates button at the top of the screen. If You Still Haven’t Found A SolutionOne thing you can guarantee with Microsoft software on Apple products is that there will always be glitches and problems, particularly when it comes to a huge office suite like Office. Will Office 2016 Copy Over Office 2011? Office 2016 for Mac will only prompt you to rebuild the database if it encounters a problem but this doesn’t always work anyway and you risk losing all of your mail if it doesn’t repair properly:The way round this is to create a new Profile in Office 2016 for Mac instead (previously called an “Identity” in Office 2011). However, Microsoft has removed this feature in Office 2016 for Mac claiming Office database rebuilds are now done automatically on Mac. Rebuild Office 2016 For Mac DatabaseIn Office 2011, a common way to fix this was to rebuild the Office 2011 database (also known as creating a new identity). Kaspersky Internet Security for Mac and Kaspersky Total Security for Mac in particular can sometimes conflict with apps and for those on enterprise networks, we also recommend uninstalling Kaspersky Network Agent and Kaspersky Endpoint Security if you’re running them and then try opening Office 2016 on Mac again. In the Outlook Profile Manager window, click on the (+) button to give the new profile a name. In the Contents > SharedSupport folder, double-click on Outlook Profile Manager (which was previously called Database Utility in Office 2011). Hold down the CTRL key and then click on Microsoft Outlook to see the contextual menu and select “Show Package Contents” Open your Applications folder and find Microsoft Outlook Or you can click the Tools tab at the top of Outlook and click on Accounts:The Outlook 2016 account wizard will then start: On the setup page, click Add Account. Here’s how to add a new account or profile in Outlook 2016. Outlook 2016 Crashes Sending MailIf you’re finding that Outlook 2016 is crashing or freezing every time you try to send mail or Outlook 2016 for Mac won’t send email, then the easiest solution is simply to create a second identical Outlook account and then delete the first one. In Outlook 2011, you simply hold down the Option key when launching Outlook to open the Database Utility to create a new Identity (now called “Profiles” in Office 2016). Click the “configure automatically” check box at the bottom which will automatically enter the right technical details for your account. Enter your account information and click Add Account. Click Other Email to add your personal email account such as Outlook web account, Gmail, Yahoo mail etc. ![]() Then type: killall cfprefsd to kill the cached preferences and press Enter: 4. In terminal type: defaults delete com.microsoft.Outlook and press Enter: 3. Search for Terminal on your Mac by going to the spyglass in the top right corner and searching for “Terminal”:2. Don’t worry, this won’t affect Outlook 2011 when you want to go back to it – it will continue to work as normal.1. Outlook 2016 With Exchange ErrorsIf you’re having problems adding an Exchange account to Outlook 2016 then it’s probably because your version of Exchange is not supported. This fix will also start syncing Outlook 2016 with Office 365 and you should start to see your calendar and other data synchronizing. If your mail isn’t there, go to File – Import and then browse to your Outlook 2011 PST file. If you were attempting to import an Outlook 2011 PST file before the crash and Outlook prompts you to import again, you can skip it because the PST will already have been imported previously. Skype for business web app plug in for macTo update, simply go to the Apple logo in the top left corner of your Mac and select “Software Update…” and install the available updates.7. If not, the older version of Microsoft Error Reporter will keep conflicting with Outlook 2016 and make it crash. Update Microsoft Error ReportingIf you’ve just upgraded to Office 2016 on your Mac, you also need to make sure that Microsoft Error Reporting is updated to at least version 2.2.9. However, since no updates are available yet for Office 2016 for Mac, there’s not much you can do until Microsoft issue one. However, if you eventually end up with this message:Outlook has encountered a problem and needs to closeSometimes the solution for this is to download the latest update to Outlook or Office for Mac. The best advice is to go away and have a cup of tea and leave Outlook to get on with it as it can take a long time. Large PST files, especially those more than a few GB, tend to send Outlook into a tailspin.
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